Frequently Asked Questions
WHAT IS CPR?
CPR stands for cardio pulmonary resuscitation. The whole goal of CPR is perfuse (or get blood flow) the brain. High quality CPR is always the goal!
WHAT IS AN AED?
AED stands for automated external defibrillator. AED's are sophisticated and extremely reliable aids in the life saving process of CPR. Studies have shown that early and quick defibrillation can dramatically increase your chances of gaining spontaneous circulation. AED's are located in a ton of places such as department stores, schools, vehicles, and office buildings, just to name a few!
HOW LONG WILL MY COURSE TAKE?
Course length depends on if you're taking the class for the first time or if you are re-certifying. Generally, courses can take anywhere from 1.5 hours to 4.0 hours. Please contact us to clarify your class length.
ARE YOUR COURSES OSHA COMPLIANT?
Our Heartsaver Courses are for anyone with limited or no medical training who needs training and certification to meet job or requirements for regulations. While these courses are designed to meet OSHA requirements, OSHA does not review or approve any courses for compliance.
Where exactly are you located?
We are located at 1776 Montano Rd NW Suite 21 in Los Ranchos de Albuquerque, NM 87107. We are east of Coors Blvd and west of 4th Street, on the south side of Montano. Our office is on the second floor of the building located to the right of the main museum, once you pull in the complex. Please call us at 505-585-1533 if you get lost!
Don't see your question posted? Contact us and we will answer your question as soon as we can!
HOW LONG IS MY CERTIFICATION VALID FOR?
We offer e-card certifications which are valid for 2 years, from date of issue. Your card will be issued to you at the conclusion of class. So, you will leave our facility with your card in hand!
WHEN WILL I RECEIVE MY CERTIFICATION?
You will receive your certification at the conclusion of your training, on the same day. If taking an American Heart Association class (BLS, ACLS, PALS) you will receive a link from the email "firstname.lastname@example.org" - This will then prompt you to create an account with AHA which will allow you access to your card at any time. If taking an ASHI course, you will receive a hard copy of your card in person on the same day.
***WE HAVE A STRICT NO REFUND POLICY. WE WILL GLADLY RE-SCHEDULE YOUR COURSE IF NECESSARY, HOWEVER, ALL SALES ARE FINAL - YOU WILL BE ALLOWED ONE RE-SCHEDULE BEFORE YOU HAVE TO PAY FOR ANOTHER COURSE***